Peer Reviewed Open Access Journal
Volume 2 - Issue 3, May - June 2026
📑 Paper Information
| 📑 Paper Title | Patient Satisfaction with Health Services at The Sub-Centre, Thumbalapatty Village, Tamilnadu-A Cross-Sectional Study |
| 👤 Authors | Dr.R.Beena |
| 📘 Published Issue | Volume 2 Issue 3 |
| 📅 Year of Publication | 2026 |
| 🆔 Unique Identification Number | IJAMRED-V2I3P190 |
| 📑 Search on Google | Click Here |
📝 Abstract
Background: Patient satisfaction is a key indicator of health care quality, particularly at primary health centers in rural areas.
Objective: To assess patient satisfaction with services at the Sub-Centre in Thumbalapatty village and identify factors influencing satisfaction.
Methods: A cross-sectional study was conducted among 200 patients attending the Sub-Centre during July– August 2025.Data were collected using a structured questionnaire covering domains of accessibility, waiting time, interpersonal care, facility infrastructure, medicine availability, and overall satisfaction. Responses were recorded on a 5-point Likert’s scale.
Results: Among 200 participants, 124 (62%) were female, mean age 36.4 ± 11.8 years. Overall satisfaction score was 3.68 ± 0.62. Highest satisfaction was reported for staff friendliness (88% satisfied) and respect (85% satisfied), while lowest satisfaction was observed for waiting time (46% satisfied) and medicine availability (54% satisfied). Shorter waiting times and consistent drug availability were associated with higher satisfaction (p < 0.05).
Conclusion: Patients were generally satisfied with services. Improving waiting times and ensuring continuous medicine supply are key priorities for enhancing primary healthcare in Thumbalapatty village
Objective: To assess patient satisfaction with services at the Sub-Centre in Thumbalapatty village and identify factors influencing satisfaction.
Methods: A cross-sectional study was conducted among 200 patients attending the Sub-Centre during July– August 2025.Data were collected using a structured questionnaire covering domains of accessibility, waiting time, interpersonal care, facility infrastructure, medicine availability, and overall satisfaction. Responses were recorded on a 5-point Likert’s scale.
Results: Among 200 participants, 124 (62%) were female, mean age 36.4 ± 11.8 years. Overall satisfaction score was 3.68 ± 0.62. Highest satisfaction was reported for staff friendliness (88% satisfied) and respect (85% satisfied), while lowest satisfaction was observed for waiting time (46% satisfied) and medicine availability (54% satisfied). Shorter waiting times and consistent drug availability were associated with higher satisfaction (p < 0.05).
Conclusion: Patients were generally satisfied with services. Improving waiting times and ensuring continuous medicine supply are key priorities for enhancing primary healthcare in Thumbalapatty village
📝 How to Cite
Dr.R.Beena,"Patient Satisfaction with Health Services at The Sub-Centre, Thumbalapatty Village, Tamilnadu-A Cross-Sectional Study" International Journal of Advanced Multidisciplinary Research and Educational Development, V2(3): Page(1236-1240) May-June 2026. ISSN: 3107-6513. www.ijamred.com. Published by Scientific and Academic Research Publishing.
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