Volume 1 - Issue 4, November - December 2025
π Paper Information
| π Paper Title | Emotional Intelligence and Mental Well-Being in The Age of AI and Automation: Redefining The HR Role |
| π€ Authors | Geetika Nair, Riya Barla, Saumya Maheshwari, Tisha Tandon |
| π Published Issue | Volume 1 Issue 4 |
| π Year of Publication | 2025 |
| π Unique Identification Number | IJAMRED-V1I4P76 |
π Abstract
The rapid integration of artificial intelligence (AI) and automation into organizational systems has fundamentally transformed the nature of work, employee roles, and human resource management practices. While AI-driven technologies promise efficiency, precision, and scalability, they also introduce new psychosocial challenges for employees, including job insecurity, techno-stress, emotional disengagement, and mental health strain. In this evolving context, emotional intelligence (EI) and mental wellbeing have emerged as critical organizational capabilities rather than individual-level soft skills.This conceptual research paper examines the interrelationship between emotional intelligence, employee mental wellbeing, and AI-enabled workplaces, with a specific focus on how these dynamics necessitate a redefinition of the HR role. Drawing upon contemporary literature in organizational psychology, strategic HRM, and technology-driven work design, the paper argues that traditional HR functions are insufficient to address the emotional and psychological consequences of automation. Instead, HR must transition toward a more strategic, human-centric role that integrates EI-based leadership, wellbeing-focused policies, and ethical AI governance. The study develops a conceptual framework linking AI adoption, emotional intelligence, employee mental wellbeing, and HR interventions. It highlights the role of EI in mitigating AI-related anxiety, resistance to technological change, and workplace stress, while positioning HR as a key architect of emotionally resilient and psychologically sustainable organizations. The paper contributes to HR scholarship by offering strategic insights and practical recommendations for managing human capital effectively in AI-driven organizational environments.
